How to Find a Reputable and Competent Auto Repair Facility

How to Find a Reputable and Competent Auto Repair Facility

According to Consumer Reports, auto repair shops rank 12th on the Better Business Bureau’s list of the most common complaints. Because a new car is an expensive purchase with the vast majority of Americans spending in excess of $30,000 on the vehicle, it is important to have the vehicle serviced at a reliable and competent repair facility. While many people opt to take their vehicles to a dealership to be repaired, this may not be the best option. Not only is it typically more expensive to have a car repaired at the service department of a dealership, but also the technicians may not have the experience or knowledge necessary to fix every type of problem.

Ask Friends and Family

One of the best sources for information is talking to friends and family. Chances are good that if a trusted friend or relative is taking their vehicle to an independent repair facility then the shop must do excellent work. At Stonum Auto, we pride ourselves in delivering the best possible service every time a person visits our shop. Regardless of weather a person in Longmont needs air conditioning service or an oil change, we are always available to help. We specialize in repairing problems associated with both foreign and domestic vehicles and offer services that range from engine and transmission services to towing.

Watch the Work

To get an idea of how the facility operates, consider dropping by during a busy hour and watching from the waiting room. Because we understand that one’s vehicle is one of their most expensive commodities, we are happy to accommodate any questions that you may have. The best facilities will have qualified repair technicians that take pride in their work. Watch how carefully an employee handles parts and whether or not they are concerned with not brushing up against the paint of the vehicle.

Ask Questions

Never be afraid to ask questions when choosing a repair facility. At Stonum Auto, we offer a guarantee to ensure that every customer is completely satisfied with our service. Browse websites like Consumer Affairs and the Better Business Bureau to read reviews from prior clients. Treat the initial consultation like an interview and ask the employee what type of quality parts they use and whether or not they are original factory items or aftermarket products. The more informed the customer, the better decision that they will make regarding their vehicle.

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